First, check the condenser coils. Because dust traps heat, the unit cannot cool properly. Next, listen for the evaporator fan. If it is silent, then air cannot reach the fresh-food side. Also inspect the door seal. Since a weak seal lets warm air in, the compressor runs constantly. Finally, confirm the vents are clear.

Kenmore is a Sears brand. However, Sears never built the units. Instead, makers such as Whirlpool, LG and Frigidaire built them under contract. Therefore the parts inside depend on the model number. For that reason, we always ask for that number first.

Usually the tag sits inside the fresh-food compartment. First, look on the left wall near the crisper. However, sometimes it hides behind a drawer. Because the first three digits name the real manufacturer, that number matters more than the badge.

Start with the fill tube, because ice often blocks it. Then check the water filter. Since a clogged filter slows flow, cubes come out small. Finally, confirm the freezer holds 0°F. Otherwise the harvest cycle cannot finish.

Usually this means a blocked defrost drain. During each defrost cycle, meltwater should reach the drain pan. However, if ice plugs that line, the water backs up instead. As a result, it spills forward under the drawers.

Often yes, although it depends on age. Because other makers built these units, many parts cross-reference to Whirlpool or LG numbers. Therefore we check availability against your model first. If a part is discontinued, then we tell you straight away.

That depends on which part failed. For example, fans, sensors and drains are usually worth repairing. However, a sealed-system failure on an older unit often is not. Because the difference is large, we explain it before any work starts.

Most visits finish the same day, because we stock common parts. However, if your model needs an ordered part, then we return once it arrives. Either way, you get the timeline up front.

Usually the condenser is dirty, so heat cannot escape. Alternatively, the door seal may be leaking. Because both faults extend run time, your power bill rises. In addition, the compressor wears out sooner.

Typically this points to airflow, not refrigerant. If the evaporator fan has failed, then cold air never moves forward. Likewise, a defrost fault can ice over the coil. Therefore the freezer stays cold while the fridge warms.

Consider the age first. Because most units last ten to fifteen years, a cheap repair on a young unit makes sense. However, if the sealed system failed on an old unit, then replacement is usually wiser.

Clean them about twice a year. However, if you have pets, then clean them more often. Since dust makes the compressor work harder, regular cleaning lowers running costs. In addition, it extends the life of the unit.

Set the fridge near 37°F and the freezer at 0°F. However, do not trust the display alone. Instead, place a thermometer in a glass of water. Because water reacts slowly, it shows the true shelf temperature.

Usually we can come the same day. Because our technicians are EPA Section 608 certified, they can handle sealed-system work too. So call (470) 847-9076 with your model number, and we will give you an arrival window.